Care + Prayer
COVID19 RESPONSE NETWORK
The COVID 19 response network is designed to help you receive the appropriate level of care and connect you to the relevant resources and services that can assist in your time of need.
If you require further support, please submit a care request below.
| Organisation | Website | Contact Details |
| Victorian Department of Health and Human Services Corona Updates | https://www.dhhs.vic.gov.au/coronavirus | Victorian Corona Virus Hotline Call: 1800 675 398 |
| Australian Government of Health | https://www.health.gov.au | National Coronavirus Hotline Call: 1800 020 080 |
| Australia Wide Updates | https://www.australia.gov.au |
| Organisation | Website | Contact Details |
| Australian Gov – Dept of Health | https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert/what-you-need-to-know-about-coronavirus-covid-19 | Victorian Corona Virus Hotline Call: 1800 675 398National Coronavirus Hotline Call: 1800 020 080 |
| Contact your local GP or 000 if emergency |
| Organisation | Website | Contact Details |
| Contact Your Bank | NAB – https://www.nab.com.au/personal/customer-support/covid19-help CBA – https://www.commbank.com.au/latest/coronavirus.html Westpac – https://www.westpac.com.au/help/disaster-relief/coronavirus/ | |
| Services Australia (department delivering government payments and services) | ||
| Centrelink | https://www.servicesaustralia.gov.au/individuals/subjects/affected-coronavirus-covid-19 | Call: 13 24 68 |
| Business Victoria | Call: 13 22 15 Contact Form: Business Victoria using our Contact Us form | |
| Accessing Your Superannuation Early | https://treasury.gov.au/sites/default/files/2020-03/Fact_sheet-Early_Access_to_Super_1.pdf | Contact your superfund |
| Organisation | Website | Contact Details |
| LifeHouse Church – LifeHouse Kitchen | https://lifehouse.global/lifehouse-kitchen/ | Call: 1300 720 470 |
| Emergency Relief Packages (Food) | https://www.dhhs.vic.gov.au/victorian-public-coronavirus-disease-covid-19#how-can-people-in-need-get-a-relief-package |
| Organisation | Website | Contact Details |
| Dept of Human Services – Housing VIC | https://www.housing.vic.gov.au/crisis-emergency-accommodation | Call: 1800 825 955 or (03) 9536 7777 |
| Organisation | Website | Contact Details |
| New Employment Opportunities | https://www.vic.gov.au/workingforvictoria https://www.seek.com.au/ |
| Organisation | Website | Contact Details |
| Police/Ambulance/ Fire | Call 000 immediately | Call: 000 |
| Organisation | Website | Contact Details |
| Police/Ambulance/ Fire | If someone is in immediate threat – call 000 immediately | Call: 000 |
| Suicide Call Back Service (CATT) | https://www.suicidecallbackservice.org.au/ | Call: 1300 659 467 |
| Organisation | Website | Contact Details |
| Kids Helpline *5-25yrs and parent resources | https://kidshelpline.com.au/ | Call: 1800 551 800 Text: 0477 13 11 14 (6pm-12am) Email: counsellor@kidshelpline.com.au Webchat: https://kidshelpline.com.au/get-help/webchat-counselling |
| Headspace | https://headspace.org.au/young-people/how-to-cope-with-stress-related-to-covid-19/ | Call: 1800 650 890 |
| Organisation | Website | Contact Details |
| LifeHouse Care Team | https://lifehouse.global/care/ | Call: 1300 720 470 |
| LifeHouse LifeGroups | https://lifehouse.global/lifegroup/ | Call: 1300 720 470 |
| LifeHouse Prayer Team | https://lifehouse.global/prayer/ | Call: 1300 720 470 |
| Organisation | Website | Contact Details |
| Beyondblue aims to increase awareness of depression and anxiety and reduce stigma. | https://www.beyondblue.org.au/ | Call: 1300 22 4636, 24 hours / 7 days a week or visit the website for more information |
| Butterfly Foundation’s National Helpline, is a free, confidential service that provides information, counselling and treatment referral for people with eating disorders, and body image and related issues. | https://thebutterflyfoundation.org.au/our-services/helpline/over-the-phone/ | Call: 1800 33 4673, 8am-midnight AEST / 7 days a week or visit the website for more information |
| eheadspace provides mental health and wellbeing support, information and services to young people aged 12 to 25 years and their families. | https://headspace.org.au/eheadspace/ | Call: 1800 650 890, 9am-1am AEST / 7 days a week or visit the website for more information |
| Family Drug Support Australia is a telephone support service for users, families and carers in crisis due to alcohol and other drug use. | www.fds.org.au | Call: 1300 368 186, or visit the website for more information |
| Gambling Help provides counselling for individuals and families affected by a gambling concern. | www.gamblinghelponline.org.au | Call: 1800 858 858, or visit the website for more information |
| GriefLine provides support to people experiencing loss and grief, at any stage in life. Online counselling is also available. | https://griefline.org.au/ | Call: (03) 9935 7400 (National) or 1300 845 745 (National landline only) Mon–Sun: 12pm – 3am (AEST) or visit the website for more information |
| Kids Helpline is Australia’s only free 24/7 confidential and private counselling service specifically for children and young people aged 5 to 25. | https://kidshelpline.com.au/ | Call: 1800 55 1800, or visit the website for more information |
| Lifeline provides 24-hour crisis counselling, support groups and suicide prevention services. | https://www.lifeline.org.au/ | Call: 13 11 14, or visit the website for more information |
| MensLine Australia is a professional telephone and online support and information service for Australian men. | https://mensline.org.au/ | Call: 1300 78 99 78, 24 hours / 7 days a week or visit the website for more information |
| MindSpot is a free telephone and online service for people with stress, worry, anxiety, low mood or depression. It provides online assessment and treatment for anxiety and depression. | https://mindspot.org.au/ | Call: 1300 78 99 78, 24 hours / 7 days a week or visit the website for more information |
| SANE Australia provides support, training and education enabling those with a mental illness to lead a better life. | https://www.sane.org/ | Call: 1800 18 7263, 10am-10pm AEST (Mon-Fri) or visit the website for more information |
| Suicide Call Back Service provides 24/7 support if you or someone you know is feeling suicidal. | https://www.suicidecallbackservice.org.au/ | Call: 1300 659 467, or visit the website for more information |
| SuicideLine is for people who are feeling suicidal or who are concerned about another person who may be suicidal. Also for people who are grieving or emotionally affected after a suicide. | www.suicideline.org.au/ | Call: 1300 651 251, or visit the website for more information |
| 1800RESPECT is a free and confidential telephone and online service for any Australian experiencing, or who has experienced, domestic or family violence and/or sexual assault | https://www.1800respect.org.au/ | Call: 1800 737 732, available 24/7 or visit the website for more information |
Information and Support for Carers
Autism Organisations
Advocacy Services
Navigating NDIS
| Organisation | Website |
| Carers Australia is the national peak body representing Australia’s unpaid carers. They work to improve the health, wellbeing, resilience and financial security of carers and to ensure that caring is a shared responsibility of family, community and government. | https://www.carersaustralia.com.au |
| Carer Gateway provides connections to phone counselling, peer groups, carer coaching and courses. | https://www.carergateway.gov.au |
| Department of Social Services. The Australian Government helps carers remain engaged in the community, participate in the workforce and stay healthy while continuing their caring role through the provision of funding for a range of supports, services and financial assistance. Follow the link to find information about the range of services available. | https://www.dss.gov.au/disability-and-carers/carers |
| Eastern Access Community Health (EACH) provides an integrated range of health, disability, counselling and community mental health services across Australia. This service is not carer specific, however, they offer a range of free and low-cost services which you may find helpful. | https://www.each.com.au/services |
| Organisation | Website |
| Amaze is Victoria’s peak body for Autism. | https://www.amaze.org.au |
| Autism Spectrum Australia (Aspect) is NSW’s peak body for Autism. | https://www.autismspectrum.org.au |
| Department of Social Services. The Australian Government helps carers remain engaged in the community, participate in the workforce and stay healthy while continuing their caring role through the provision of funding for a range of supports, services and financial assistance. Follow the link to find information about the range of services available. | https://www.dss.gov.au/disability-and-carers/carers |
| Yellow Ladybugs is an Autism led organisation advocating for Autistic girls and women and offering regular informal social events for autistic girls aged between 5-16. | https://www.yellowladybugs.com.au |
| I CAN Network is an Autism led organisation offering mentoring, education, advocacy, camps and social outings. | https://www.icannetwork.com.au |
| Aspergers Victoria is a Victorian peer led organisation offering peer led information services, peer groups, employment services, support, education and training. | https://aspergersvic.org.au |
| Different Journeys is a Victorian based service providing education sessions and running social groups for Autistic teens and adults. | https://differentjourneysasd.com |
| Organisation | Website |
| Disability Advocacy Finder is a tool made available by the Department of Social Services (DSS) to help you find local disability advocacy services. | https://disabilityadvocacyfinder.dss.gov.au/disability/ndap |
| Organisation | Website |
| The National Disability Insurance Scheme (NDIS) is run by the National Disability Insurance Agency (NDIA) and is a national scheme that funds reasonable and necessary services and resources to help people with disability reach their goals. Some helpful FAQs, tip sheets and important information about NDIS can be found on The Raising Children Network website | https://raisingchildren.net.au/disability/ndis/about-ndis/ndis-faq |
Church Care
When the unexpected happens in life we can easily find ourselves out of our depth, stretched beyond our limits and unsure of the next step.
The church care team exists to actively assist the people of LifeHouse Church navigate challenging times by providing pastoral care and referrals to the appropriate supports and services if necessary.
Download the LifeHouse app and submit a care request today.
Prayer Request
At LifeHouse we have a dedicated team of people who pray over every request which comes through.
The information you provide is considered confidential and only used in accordance with the LifeHouse Privacy Policy. If you don’t feel comfortable using your real name, we understand and are happy if you prefer to use an alias.
Download the LifeHouse app and submit your prayer request today.